How does your service work?

-- Its simple! We offer free no hassle consultations! Simply log on to our website, Facebook, Instagram and schedule an appointment that is convenient for you. Or you can contact us by email or phone. When scheduling your consultation, we have a few questions so we can be prepared to make the most of our time on the phone together. During that call, we will let you know how we work, your options to book your vacation with Drinkwater Travel and collect any additional information needed. We guide you through the entire planning process. That's it!

How do I pay for my vacation? Does it have to be paid all at once?

-- You may pay by credit card. You will be required to put the initial deposit down per the resorts requirements and then you can pay a little at a time, on your schedule. Most packages will be required to be paid in full 45 days prior to departure.

What services does a travel agent offer?

-- Drinkwater Travel agents provide information and assist you by making travel arrangements for your vacation, destination wedding or honeymoon. A travel agent will coordinate a traveler's flight, resort reservation, transfers to and from the resort, and excursions / tours. Travel agents offer advice and answer questions such as destination differences, resort differences, weather conditions, places to see and visit, currency exchange rates, required travel documentation and local customs. We are also traveling this journey with you from start of the first conversation to after you return home! We are there every step of the way.

What will the travel agent do for me?

-- Drinkwater Travel agents take the headache out of planning your trip. We save the busy professional hours trying to surfing the internet, we have been to the resorts that we sell so, we can give you tips based on our personal experience. Our role is to make your trip is a true travel experience, which will be stress-free and memorable. We take the information from the questionnaire when you schedule your appointment to come up with the discussion of our zoom meeting. We ask pertinent questions to match you to the resort that correlates best for what you are looking for in your trip. We spend time searching for what matches what you are looking for at the most affordable price, we personalize our services to mean each individual client's needs. We offer advice from our expertise and knowledge to steer you in the right direction.

Will the Internet replace the need for travel agents? What are the benefits to using a travel agent compared to the Internet?

-- Today technology is a great thing however, it cannot take the place of our personal service and attention to detail. We offer guidance, expertise, face to face service (even when we don't live in the same state) via zoom calls. We are here for you! We can be reached via email, phone, Facebook, Instagram, chat from our website and we will be here when you need us most..... when something goes wrong. If something goes wrong, a missed connection, an emergency at home, we are a phone call away, even if it is 4:00 AM, we have your back! An online company isn't with you once the sale is made.

We attend continuous training, participate in seminars, become destination specialists, and join associations to stay on top of the industry to ensure we make your experience as pleasant, personalized, convenient, and memorable as possible.

No matter what the travel crises is, the Internet can’t replace me!

Will I pay more for a vacation if I book through Drinkwater Travel versus an online booking site?

-- NO, we have the same pricing for the resort accommodations as the online booking sites, we can also price-match if you are comparing sites and find a difference. We need to be certain we are comparing apples to apples.

Can you work with a certain budget?

-- Yes, we work with all budgets. We will be honest and transparent with the resort recommendations we suggest.

Do I need travel insurance?

-- Travel insurance is HIGHLY recommended for all trips. Travel insurance protects your travel investment. Most travel insurance has during travel coverage, such as emergency medical services, illnesses, lost luggage, missed connections, trip interruption and trip cancellation. Drinkwater Travel have access to various travel insurance providers, so you’ll have several great choices to choose from. Compare the policy limits and coverages before deciding which to purchase.

What kind of documentation do I need to travel?

-- A passport is required if you are traveling outside of the US. Many countries do not allow entry if your passport expires within six months of traveling. Yes, I know that sounds crazy because your passport is not expired, but it is the country that you are entering, and we must abide by their rules. We will discuss this when you book, and you check your expiration dates.

Do I need a passport?

Yes - if you are flying out of the country. There are no exceptions!!!!  

I recommend that you take a picture of your passport with your phone incase you need it, you have it readily available.  Or at the very least, bring a copy of your passport with you and put it in a safe place.  Also leave a copy at home with someone who can get it to you if needed.   

Your passport has an expiration date, if your passport expires within 6 months of your travel dates you can be denied entry in many countries.  Don’t take a chance if your passport is expiring within 6 months, it’s not worth it;  Simply renew your passport!

No - if you are cruising you can board with your drivers license and certified birth certificate if you leave and return to the same cruise port.  

If the cruise does not leave and return to the same port, you will need a passport.  

We recommend that you always travel with a passport wherever you go because if you have an emergency you will not be allowed to fly home without a passport.   Be prepared because we never know what is going to happen.  

Should I take my debit or credit cards on vacation?

LEAVE your debit card at home!!!!  You do not want to deal with fraudulent charges on your debit card in a foreign county.  It’s bad enough if you have to deal with it in the States, but internationally will be unbelievably time consuming.  

Yes, bring a credit card.  You never know what you might decide to buy, you may not use it but you have it with you in case you do. 

NOTE: Call your credit card company to advise them of the dates and places you are traveling to. Your card may not work unless this is noted on your account.